Built for HVAC & Refrigeration Businesses

Never Miss
A Job Enquiry
Again.

Nova AI answers every missed call 24/7, qualifies the customer, and instantly sends your engineer a structured job summary — so nothing falls through the cracks.

📞 Call the Demo Now

☎️ 07450 308543 — Experience it yourself in 2 minutes

🤖

Nova AI Receptionist

Inbound call — captured live

Live

Customer

"Hi, my boiler's completely broken down — no hot water or heating. Can someone come out today?"

Nova AI

"Of course, I can help with that. Can I take your full name, address, and a contact number so we can get an engineer out to you as soon as possible?"

Customer

"Yes it's John Davies, 14 Maple Road, I'm available all afternoon."

Nova AI

"Perfect John, I've logged that for you. An engineer will be in touch shortly."

1 Call

Can Cost You £300–£800

One unanswered breakdown call is a boiler job handed straight to your competitor. It happens every day to engineers who are on site and can't pick up.

3 Rings

And They're Already Dialling Someone Else

Customers with an emergency don't leave voicemails. No answer means they're on to the next number on Google before you've even finished the job you're on.

Nights & Weekends

Your Busiest Call Times

Breakdowns don't happen 9–5. Your phone is off or in your pocket — and that's exactly when customers need someone to pick up.

About Nova AI

Your AI Receptionist. Always On.

Nova AI works as a backup receptionist for your missed or unanswered calls — capturing every enquiry, qualifying the customer, and sending your team a structured job summary in real time.

Built specifically for HVAC, air conditioning, and refrigeration businesses. No scripts to write, no training required. Up and running in 48 hours.

📞

Missed Call Capture

Every unanswered call gets picked up — no more voicemails that never get checked.

📲

Instant SMS Job Summaries

The moment a call ends, your engineer gets a clear summary — name, address, fault. Ready to act.

⚙️

Works With Your Existing Number

No need to change anything. Nova AI runs alongside your current number as a seamless backup.

🎯

Built for Trade Businesses

Understands HVAC and trade terminology. Asks the right questions your engineers actually need answered.

How It Works

Simple. Fast. Fully Automated.

📞

Customer Calls In

A customer rings your business. If the call is missed, Nova AI picks up instantly — no hold music, no voicemail.

🗣️

AI Handles the Conversation

Nova AI asks the right questions, captures the fault, address, and contact details — naturally and professionally.

📲

Engineer Gets the SMS

A structured job summary is sent to your team immediately. Name, address, issue, callback number. Job captured.

Why Trust Nova AI

Real Results.
From Day One.

47+

Enquiries captured
during beta

<2s

Average answer time
on missed calls

48hr

Average setup time
from signup to live

Picked up a boiler breakdown call I would've missed on a Saturday afternoon. Customer got a callback within the hour and booked the job. Paid for itself the first week.

— HVAC Engineer, North London

FAQ

Common Questions

When a call is missed, Nova AI picks up, gathers the customer's details and issue, then instantly sends a structured job summary to your team via SMS.

No. The system works alongside your existing business number as a backup for missed or unanswered calls. Nothing changes on your end.

We can get you fully set up and live within 48 hours. The process is straightforward and we handle everything on our end.

Yes — and that's fine. Nova AI introduces itself as an AI assistant handling calls on behalf of your business. Most customers in an emergency don't care whether they're talking to a person or an AI. They care that someone picked up, took their details, and is getting an engineer to them. That's exactly what Nova AI does.

Voicemail relies on the customer explaining everything themselves. Nova AI answers instantly, asks the right questions, and sends a structured summary to your team in real time. No replaying messages, no missed details.

No. Month to month, no long-term commitment. Cancel anytime.

Pricing

Simple.
No Surprises.

One plan. Everything included. Cancel anytime.

Ready to Stop
Missing Calls?

Hear Nova AI live in 2 minutes — or drop your details and we'll reach out to set up a proper demo.